Rock Falls Winner

We did have a winner for our Rock Falls Call Center.  It was Kim Whaley on dayshift.  Your card will be sent out today.  Sorry about the miss on that Kim!  Congratulations!!

Management Position (Ogden-Qwest)

There are two PM management positions in our Ogden location open right now.  One is for a coach and one is for a QA.  If you are interested in applying please send a cover letter and resume to Candice.Leatham@focusservices.com

FIT Team Opening

There is now an opening for our FIT team in UT.  If you are interested in applying please send a cover letter and resume to Allan.Nolland@focusservices.com.

EAP Phone Number

Everyone here is the number to EAP.  EAP is the Employee Assistance Program.  This is a counseling program that we offer to all of our employees for FREE.  This can be used for you or your family so go ahead and give them a call.

The EAP number is 800-799-2934  it is a message phone you will be called back in 24 hours or less.

Winners of the Contest

Here are the winners from our contest yesterday.  Some of you were really close.  Stay tuned for more contests in the future.  For those call centers that didn't have a winner - how sad!!!  Lets get some more participation next time!  Congratulations to our winners - you will be getting your gift cards today!! :)

Saveology
Dayshift:  Ben Miller
Nightshift:  Sarah Collmeyer

Ogden Alt Channel
Dayshift:  Ashlee Bybee
Nightshift:  None

DR/Moulton
Dayshift:  Tiffani Cunningham
Nightshift:  Samantha Brooks

Roy Change Service
Dayshift:  None
Nightshift:  Brittany Geis

Roy B2B:

Dayshift:  None
Nightshift:  None

Dubuque:
Dayshift:  None
Nightshift:  None

Clinton
Dayshift:  None
Nightshift:  None

Rock Falls
Dayshift:  None
Nightshift:  None

Manager of the Month (DR/Moulton) - April

Monica was recently put in as a coach for the Direct Response floor. This is a fast, high energy position that requires her to constantly be learning, teaching, and motivating.  She has done a fantastic job in these areas from day one.  Monica says that "she isn't happy unless she is moving at Mach 3" and it shows in her enthusiasm and drive on the call floor.

Agent of the Month (DR/Moulton) - April

Cezar Valenzuela has been a absolute rock star from day one.  Not only is this his first job, but also his first experience in sales.  In March, Cezar broke the single day sale record for the Clear My Record Campaign, which includes the CMR Internal Team, and then broke his own record 2 more times.  His attendance and energy on the floor shows how dedicated and involved he is in our business.  He is a treasure on our floor as he continues to shine brighter each day.