Thursday, December 23, 2010

Utah Christmas Party

This years Utah management Christmas party was a success!  We had a lot of people come out to the party and were able to spend a lot of time fun time together.  Three of our vice presidents were there with their wives and the owner of the company John Porter with his wife Connie.  Thank you all for coming and participating.  We hope you had fun and we hope you all have a Merry Christmas!!

Vice President of Accounting Bryan Tesch and his wife Becky.


Vice President of Operations Don Markland and his wife Michelle.

Marci Clawson hosting the game.

Don Markland being the comedian/judge of the game.  With Dawn and her husband in the corners!
Trevor Wessman and his mom!
Kellen and Amy
Amy, Kyle, and Marci


Lindsey up front writing.  Frank and his wife also up front.  The group behind.

Danielle and Blake White (newlyweds)


Tyler Nix is the Utah Agent of the year
receiving his award from Don Markland.

Tiffany Child is the Utah Coach of the year receiving her award from Don Markland.

Lindsey Nielsen is the Utah Director of the year receiving her award from Don as well.

John Porter (owner) with his wife Connie.
View of the room!

Wednesday, December 22, 2010

Focus Feedback

This past year we have received some great information from the Focus Feedback tool located in FAST.  We encourage all of our employees to continue to use this tool to let us know what we can improve on as a company.  Focus always wants to strive to get better and improve.  If you see something that does not seem right please use the feedback tool.  One thing we would encourage is leaving your contact information so we can contact you directly to let you know how we took care of your feedback.  You can also choose to be anonymous but this makes it difficult to follow up.  Thanks for all of your hard work.

Friday, December 17, 2010

Orphanage Christmas Party

Here is a video from the orphanage in the Philipines that Focus supports.  This is the Christmas party that they had and we are so happy that we can be of such great help in their community.
http://www.youtube.com/watch?v=Qx4c6US6RK4&feature=player_profilepage#t=78s 

I hope you all enjoy the video and know how much we really do care for other people and want to help provide a good Christmas to all.

Midwest Christmas Party

Here are some pictures from the midwest Christmas party.  It was a lot of fun and we were happy that everyone could make it out that did.  The party was held at the Decker Hotel in Maquoketa IA.  It was very festive and a beautiful place.  The food was good as well.  Here are some of the people that were recognized at the party:

Danica Kimball
Director of the Year – Midwest Region
Rock Falls – 2010

Ron Greve
Coach of the Year – Midwest Region
Dubuque – 2010

Rod Edwards
Agent of the Year – Utah Region
Clinton – 2010









Agent of the Year - Rod Edwards

Accepting the award and giving Don a hug!

Coach of the Year - Ron Greves

Accepting the award

Coach of the Year - Danica Kimball

Accepting the award with Don

Ron Dick playing a musical number at the piano!  It was wonderful!!

Festival of Trees to support Primary Childrens Hospital

This year Focus purchased two trees from the Festival of Trees to support Primary Childrens.  We have the trees on display in our Ogden and Roy locations.  Not only are we supporting Primary Children Hospital but we are raffling off a few items that came with the trees to support our own Giving Trees.  We have two rocking chairs and a blanket that we will raffle on December 23rd.  The tickets are $1 each and all of the money raised will help provide Christmas to those families that we work with.

Giving Tree displayed in the Ogden Office

Giving Tree displayed in the Roy Office

Rocking Chairs and Blanket for the Raffle

Monday, December 13, 2010

Praise and Recognition

Over the next couple of weeks I have asked the some members of management including all of the Vice Presidents to say a few words of praise.  Below are two pieces of praise form   from Bill Wiser and Johanna Jorgenson who are Vice Presidents and Marci Clawson who is the Director of Training and Recruiting.    Sincere praise goes a long way please continue to look for opportunities to give praise when appropriate.


From Bill,

I would like to offer some praise to Rae Ann.  I have been very impressed with her responsive attitude to even the most simple request.  She seems to love what she does and people love to be around her.  I am grateful to work at Focus because of people like Rae Ann.  Keep up the good work. 

From Johanna,
  
A few weeks ago while testing a new script on call floor 1 of Roy, I was impressed with an agents awareness of security policies.  I asked them if I could use their computer for a few minutes to test a script.  They agreed that would be fine, but insisted that they observe what I was doing instead of taking a break and coming back later.  She told me that she would just watch and wait because it was important to her that I did not do something malicious or against policy on her computer under her username.  I was impressed!  Great Job! 

From Marci,

The trip to the Midwest was very successful. I was very excited when I sat in on some training classes in rock falls. I would like to recognize two trainers. Heaven Pease and Carlos Ortiz. They did such a great job and both seem like natural trainers. I am very grateful to have them on my team and look forward to working with both of them more.