Memorable Calls

I asked several agents at our Roy site to tell me about their most memorable calls. Here are my favorites....enjoy!

T.C. : I talked to a cat to get an HSI sale.

    The owner put the cat up to the phone. She told me, "If my cat says 'yes,' you can set up the internet."

    The cat OBVIOUSLY said yes, because I got the sale.

C.P.: This lady called in, (possibly drunk,) complaining that the Qwest recording told her to "press 2 for English." I tried to offer, but didn't get anywhere.  After 40 minutes of nonsense, the lady had mentioned she wanted to start a petition, or get a rally going, or whatever just for this reason.

      Finally I said, "M'am, I'm sure there was a reason you were calling in before all of this." She didn't have one.

 

J.P:  I talked to a lady ex-navy seal. She was like the 1st "GI Jane." She was complaining about calls from solicitors; she'd had her number changed 3 times. I checked on the No Solicitation feature, etc. When we were finishing her order she asked, " Hey - do you know where the Titanic is buried?"

      I said, "yes."

      She said, "How deep?"

      I said, "a mile, two miles..."

     "No! FOUR MILES DOWN! And that's where you will be buried if a solicitor calls me! I will hunt you down and put you there!"

      I said, "M'am, I believe you."

N.M.: There was this woman who called in because the termal box for her community was in her yard. She didn't have a Qwest account, and she was MAD.

   It was a two hour call. She said if Qwest didn't remove the box, she'd take a chainsaw to it. While I was on the phone with her and with LRAC, (all of us trying to calm her down,) you could hear her screaming, and a chainsaw -- I had my    headset off and could hear it!

    She took the chainsaw to the box, and the phone disconnects.

~Rachel Sassbug

We want to know what memorable calls you have had?